Welcome to Cottageline

Cottageline is a countrywide association of privately-owned or directed local holiday cottage letting agencies, offering good quality self-catering properties throughout Great Britain.

The group meets twice annually to discuss various matters, including:

  • Political and economical influences on the industry
  • Share knowledge and experience gained in the course of running individual agencies with particular regard to booking conditions, cancellation schemes, insurance, complaints procedures and any other matters which may arise from time to time
  • To represent agency coverage of the main holiday regions throughout Great Britain
  • To discuss and exchange ideas and methods of advertising, marketing and promotion
  • To discuss and agree the implementation of any shared advertising schemes, particularly across the internet
  • To promote each others agencies
  • To offer friendship and support in an atmosphere of trust and to respect the confidentiality of shared information

The Cottageline group represents more than 5,000 coastal and countryside locations across England, Wales and Scotland. Agencies focus on offering a high quality, personalised service, providing customers with a wealth of knowledge from tips on the best pubs to visit to recommendations for country walks.

About Us

COTTAGELINE INTRODUCTION

Cottageline began life in 1995/96 as an association of privately owned small holiday cottage agencies, which shared the same booking system. The idea came from Allan Simmonds, who had developed an appropriate booking system called Kelworth, together with Jane and Brian Lavender who owned Salcombe Holiday Homes. Originally called “A Great British Holiday”, the association met twice a year, hosted by and held in agency locations to discuss issues of common interest and standards.

The original members were:

Scotland – Discover Scotland
Northumberland – Northumbria Coast & Country Cottages
Yorkshire – Holiday Homes in Yorkshire
Anglesey & Snowdonia – Menai Holidays
East Anglia – Norfolk Country Cottages
Cotswolds & Heart of England – Cottage in the Country
Salcombe in Devon – Salcombe Holiday Homes
South Devon – Toad Hall Cottages

Rules for membership included a clause that agencies would not infringe on each other’s areas without consultation. This enabled them to discuss matters in a spirit of absolute trust.

As time moved on, the name changed to Cottageline. More agencies joined, some left, some were sold and some were acquired by others. New more efficient booking systems appeared and some agencies grew beyond being a small local agency.

Today there are more than 20 regional self catering agencies in the group spread across the United Kingdom.

Members

The current members of Cottageline are:

Brecon Beacons, Wales – Brecon Beacon Holiday Cottages
Northumberland  – Coquet Cottages
Cornwall – Cornish Traditional Cottages
Derbyshire & The Peak District – Derbyshire Country Cottages
Scotland – Discover Scotland
Dorset – Dorset Coastal Cottages
West Wales – FBM Holidays
South Wales – Home from Home
North Cornwall – John Bray Cornish Cottages
Lake District – Lakelovers
Cotswolds – Manor Cottages
North Wales – North Wales Holiday Cottages
UK Wide – Scotts Castle Holidays
The South West – Toad Hall Cottages & New Forest Cottages
6 Agencies Nationwide – The Original Cottage Company
Kent and Sussex Holiday Cottages
Marsdens Cottage Holidays
Norfolk Country Cottages
Suffolk Secrets
Yorkshire Holiday Cottages
Wales Cottage Holidays

Cottageline are also members of HHA (The Holiday Home Association) – formerly EASCO.

Join & AOA

COTTAGELINE ARTICLES OF ASSOCIATION

INTRODUCTION
Cottageline is a countrywide association of privately owned or directed local holiday cottage letting agencies offering good quality self-catering properties throughout Great Britain.

Its primary marketing activity is generally restricted to joint advertising through the Cottageline website and other means.

They meet at least twice annually to discuss joint advertising, internet marketing and any common development and ideas. The meeting attendees will consist of business stakeholders only.

AIMS
To share knowledge and experience gained in the course of running individual agencies with particular regard to booking conditions, cancellation schemes, insurance, complaints procedures and any other matters, which may arise from time to time.

To represent as wide as possible agency coverage of the main holiday regions throughout Great Britain.

To discuss and exchange ideas and methods of advertising, marketing and promotion.

To discuss and agree the implementation of any shared advertising schemes, particularly across the internet.

To promote each other’s agencies.

To offer friendship and support in an atmosphere of trust and to respect the confidentiality of shared information.

CONDITIONS OF MEMBERSHIP
Any agency wishing to join Cottageline should be privately and independently owned or directed, with a staffed office in the same geographical area as that served by the agency. Agencies must have been in business for a minimum of 5 years.

Agencies, or new owners of existing member agencies, wishing to apply for membership should be visited and vetted by at least two existing members (the two closest agencies geographically) who will then put forward their recommendation to the rest of the group within two weeks of the visit. Should this recommendation be that the agency is to be invited to join the association, and it is accepted by a minimum of 80% of member agencies (the vote to be organised by the chairman), then the agency in question will be invited to join the next meeting as a new member.

All members should set high standards of acceptance of their properties into their portfolios and through regular inspections, ensure that those high standards are maintained. If properties are not inspected by the tourist board nominated inspectors, the same standards or higher should be applied by agencies to ensure uniformity of standards throughout the association.

All members must attend at least one meeting per year and actively participate in the spirit of Cottageline (referring to the aforementioned atmosphere of friendship, support and trust). All members must also fully participate in the marketing programmes agreed by the group, to include listing on the Cottageline website.

DECISION MAKING
Other decisions on which a vote is required will be carried by a simple majority with the chairperson having the casting vote. Voting will be by those present in person or by proxy in advance to the chairperson.
One vote is to be available to each fee paying member agency, provided that their subscriptions are up-to-date.

COTTAGELINE FEES
Joining fees and contributions fees are TBC.

Alterations to fees may be made within Cottageline at any time and subject to either an agreement with the group or a majority vote.

RESIGNATION OR EXPULSION OF A MEMBER
A member leaving the group at any time and for any reason shall cease to pay the monthly fees from the end of the month of leaving. Any monies previously paid are not refundable to that member and any stake in the website or other marketing programmes will be forefeited. Members leaving shall not normally be liable for any costs incurred by Cottageline going forward unless directly attributable to acts of gross misconduct or negligence by that member.

DISSOLUTION OF COTTAGELINE
Should it be decided to dissolve or cease Cottageline for any reason, funds held at the bank plus any revenue from the sale of the database and/or website domains, intellectual rights or any other assets and goodwill shall be equally divided and shared amongst the paid-up members at the time of dissolution or cessation.

Contact

Please submit your details and enquiry via this form, or alternatively contact Matthew Bound, the incumbent Chair and managing director of Home from Home Holiday Cottages direct, using the contact details below.

Email: mattbound@homefromhome.com

Tel: 01792 360624

Home from Home
101 Newton Road
Mumbles
Swansea
SA3 4BN